Impact EMS Help Center
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Current Initial EMT/AEMT Student
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Impact EMS Help Center
General
Current Initial EMT/AEMT Student
Prospective Student (not currently enrolled)
Initial Certification Course Information
Current Continuing Education Course Student
EMT National Training Test Preparation
EMT Certification
EMT Recertification
Tuition Assistance
Accreditation
Mobile App
General
General
How does a subscriber utilize EMT National Training properly?
How to manually add CE courses to my NREMT account
What if I have prior criminal history?
Can 6-8 firefighters, working for the USAF as civilian contractors, enroll in an online NREMT course? Interested in discussing compatibility with our needs to ensure certification.
I made a mistake and ordered the wrong course
I am very interested in enrolling but do not have the financial needs at the moment. Is there any way I could get tuition assistance?
If I take the online class how do I get the required ride time with an ambulance? Does my online tuition include liability insurance?
Do you provide study materials?
Can I get refunds for all of the courses I purchased? I have not been able to start any since I bought them due to work scheduling/conflict.
How can I change my password?
Have you implemented the updated curriculum for the Paramedic National Registry Exam?
I did not pass my National exam. However, I see you extend the subscription if failure happens. Is this still true?
I accidentally deleted the total number of questions I answered for each topic. Please if there is a way can you un-delete said deletion
Does the 1 month subscription auto renew or is it something I need to cancel?
I am interested in a paramedic program. Do you offer it part-time?
I signed up for a subscription to recertify for NREMT. I see some of the questions use outdated terminology (the Heimlich maneuver). I was wondering if these exams are up-to-date?
If I purchase the Paramedic level, do I have access to the previous levels. It would be nice to be able to refresh on AEMT knowledge as well.
I'm using the system for my paramedic education, but as an EMS Instructor, I also teach EMT and Advanced EMT courses. How can I access the lower levels as an instructor?